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INNOVATIVE FORMS OF SERVICE IN THE HOTEL AND TOURISM BUSINESS

Mualliflar

  • Ulbosin Sharibaeva

    Master's student of Karakalpak State University
    Author

Kalit so'zlar:

Miymanxana xızmetleri, turizm biznesi, innovaciyalıq xizmetler, sanlı texnologiyalar, jasalma intellect, aqıllı xanalar, virtual hám ar/vr tájiriybeleri, kontaktsiz sistemalar, ekologiyalıq innovaciyalar, jekelestirilgen xizmetler, qáwipsizlik texnologiyaları, brend imidji, xızmet sapası

Annotatsiya

Bul jumıs miymanxana hám turizm biznesinde xızmet kórsetiwdiń 
innovaciyalıq túrlerin sáwlelendiredi. Keyingi jıllarda turizm tarawında básekiniń 
kúsheyiwi, qarıydarlardıń talabınıń artıwı hám texnologiyalardıń jedel rawajlanıwı xızmet 
kórsetiw procesin modernizaciyalawdı talap etpekte. Jumısta 

Foydalanilgan adabiyotlar

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management: 20 years on and 10 years after the Internet — The state of eTourism

research.

Tourism

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29(4),

609–623.

https://doi.org/10.1016/j.tourman.2008.01.005

2. Ivanov, S., & Webster, C. (2017). Adoption of robots, artificial intelligence and service

automation by travel, tourism and hospitality companies – A cost-benefit analysis.

International Journal of Contemporary Hospitality Management, 29(8), 1942–1968.

https://doi.org/10.1108/IJCHM-03-2017-0158

3. Sigala, M. (2018). Social media and customer engagement in the hotel industry:

Advances and trends. International Journal of Hospitality Management, 71, 1–9.

https://doi.org/10.1016/j.ijhm.2018.01.009

4. Tussyadiah, I. P., & Miller, G. (2019). Technology and innovation in the hospitality

industry. In D. Buhalis & C. Costa (Eds.), Tourism Management in the Smart Era (pp.

103–123). Springer.

5. Xiang, Z., & Gretzel, U. (2010). Role of social media in online travel information

search.

Tourism

Management,

https://doi.org/10.1016/j.tourman.2009.02.016

31(2),

179–188.

Yuklashlar

Nashr etilgan

2025-12-23